01 / Clear the obstruction
Rodding & water jetting
Access, the type of blockage and the condition of the pipe help determine the clearing method. Jetting uses pressurised water to tackle suitable obstructions and deposits.
How drain jetting works ↗24-hour drainage help · Birmingham & West Midlands
Blocked drains? Get help. Get flowing.
Blocked toilets. Overflowing drains. Water that just won’t move. Get practical advice and 24-hour drainage help across Birmingham and the West Midlands.
Tell us what’s happening and your postcode.
We’ll confirm availability and the next step.
Real problems. Practical solutions.Drain cleaning in progress
24-hour emergency enquiriesHelp starts with a call.
Clear, inspect, repairThe right method for the problem.
Domestic & commercialHomes, businesses and managed properties.
A drainage problem? Start here.
What’s blocked?
Find the symptom that matches what you can see. Get the next steps, know what to avoid and understand when to call.
Blocked toilet
Water rising when you flush? Stop flushing and check whether other fixtures are affected.
What to do nextOutside drain overflowing
Wastewater backing up outside? Keep clear and check whether neighbours are affected.
What to do nextSink, bath or shower blocked
Slow or standing water in a fixture can point to a local restriction or a wider blockage.
What to do nextBad smells or gurgling
Notice when it happens and which drains are involved. A smell alone does not locate a fault.
What to do nextThe blockage keeps returning
Repeated clearance may need a closer look at the cause, access and pipe condition.
What to do nextCommercial drainage trouble
Protect access to affected areas and explain how the problem is disrupting your premises.
What to do nextNot sure which one fits?
Choose the closest description and follow the guidance.
Sewage overflowing? Keep clear. Reduce use. Get help.
Keep people and pets away from wastewater. Avoid repeated flushing, do not enter a chamber and tell the sewerage company if a shared or public sewer may be involved.
The equipment. The investigation. The repair.
Get to the cause.
Get the drain moving.
From a one-off obstruction to a problem that keeps coming back, the right approach starts with the symptoms and what the pipe inspection reveals.
Drainage service · 01
Emergency drain unblocking in Birmingham
When flow stops or wastewater rises, identify the affected fixtures and keep people clear of contaminated water while arranging help.
Explore this serviceDrainage service · 02
Drain jetting
Pressurised water can break down some stubborn obstructions. An assessment should establish whether it suits the pipe and the blockage.
Explore this service
Drainage service · 03
CCTV drain surveys in Birmingham
A camera inspection can help locate recurring restrictions and visible pipe defects before repair options are considered.
Explore this serviceInside the drain
You see the symptom.
The cause can be below.
Standing water and accumulated material can hide what is happening further along the pipe.
Clearing the obstruction can expose the drainage channel again. If a problem returns, a camera inspection can help investigate visible damage, deposits or other restrictions.
- Check which fixtures are affected.
- Explain whether it has happened before.
- Ask what was found and what work was done.
- Agree any further investigation or repair.
Keep clear of open chambers. Inspection and clearance require suitable equipment and safe access.
Understand your options
Unblocking isn’t the same as repairing.
Knowing what each method does helps you ask the right questions and agree useful work.
02 / Find the underlying cause
CCTV drain surveys
A camera travels through accessible pipework to record visible defects or obstructions. It can help investigate recurring trouble and inform the next repair decision.
What a camera survey tells you ↗03 / Put a defect right
Repairs, lining & excavation
A blocked drain does not automatically need replacement. If damage is found, compare targeted repair, suitable lining and excavation against the actual findings.
Understand the repair options ↗Repeated blockages deserve a closer look. Clearing restores flow; a survey investigates what can be seen inside accessible pipework. Read the recurring-blockage guide →
Grease deposits can restrict drainage.Keep your premises moving
Commercial drainage.
Less disruption starts with a plan.
Blocked facilities, grease build-up and drainage smells can affect customers, staff and day-to-day work. Give the site details, symptoms and any operational restrictions when you call.
Access & working areas
Identify the affected facilities, access points and who can approve or supervise the work.
Cleaning & maintenance
Build a plan around the premises, drainage history and actual deposits or recurring trouble.
Useful answers, all in one place
Your drainage help desk.
Emergency help
What should I do right now?
Safe first steps when a drain backs up.
Responsibility
Who is responsible for the drain?
Private drains, shared pipes and public sewers.
Costs & quotes
What affects the price?
Access, investigation and the scope of a quote.
Recurring problems
Why does the blockage return?
Clues to collect before clearing it again.
Prevention
How do I prevent a blockage?
Keep fats, wipes and solid waste out of drains.
Survey reports
What does my CCTV report mean?
Separate visible findings from recommendations.
From the symptom to the source.
Illustration of drainage flow. Actual pipe layouts differ by property.
Know your drainage
A few details make a big difference.
01
One fixture or several?
A single slow sink may have a local restriction. Several fixtures backing up can suggest trouble farther along a shared section of pipe.
02
Wastewater or rainwater?
Water from toilets and indoor fixtures is different from roof and surface runoff. Note whether the problem follows household use or heavy rainfall.
03
Your drain or a public sewer?
Being on your land does not settle responsibility. Pipe layout and who it serves matter. Check with the sewerage company when in doubt.
Birmingham & the West Midlands
Local drainage help. Day or night.
Homes, businesses and managed properties. Call with your postcode to confirm coverage, attendance and access.
Quick answers
Drainage questions?
Start with these.
Practical answers about urgent blockages, camera surveys, repairs and arranging a visit.
Tell us what’s happening ↗Can I get help with a blocked drain at night?
Yes. Call for 24-hour emergency drainage enquiries in Birmingham and the West Midlands. Describe what is affected, whether water is rising and your postcode. Availability, attendance and the next step are confirmed on the call.
What should I do if my outside drain is overflowing?
Reduce use of the affected fixtures where practical, keep people and pets away from wastewater and avoid contact with it. Do not enter a chamber. If neighbours or a shared sewer are affected, contact the sewerage company to check responsibility.
What is the difference between drain jetting and a CCTV survey?
Jetting uses pressurised water to clear suitable blockages and deposits. CCTV inspection uses a camera to investigate the pipe and record visible problems. They do different jobs: a blocked or dirty pipe may need clearing before a camera can give a useful view.
Do you unblock toilets, sinks, baths and showers?
Help is available for blocked domestic fixtures and outside drains. Tell us whether just one fixture is affected or several are backing up. That helps distinguish a local restriction from a possible problem further along the drainage system.
Will a blockage mean I need a new drain?
Not necessarily. Clearing a blockage may restore flow. Repeated problems or suspected damage may need a CCTV survey before repair, lining or replacement is considered. Ask to see the findings and agree the scope before additional work.
Can you help commercial premises?
Drainage work can be discussed for shops, kitchens, offices, managed properties and other commercial premises. Explain the affected facilities, access arrangements and any operational or hygiene restrictions before a visit is arranged.
How much does drain unblocking cost?
The scope depends on access, the type and position of the restriction, equipment needed and any investigation or follow-up work. Ask what the quote includes, what is excluded and how any additional work will be agreed.
Which areas are covered?
Birmingham and the surrounding West Midlands. Give your full postcode when calling so coverage, availability and access can be confirmed for the property.